Privacy policy

 

Effective Date: 01.12.2024

Temple Atulya ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit our website [www.templeatulya.com] or interact with us in other ways. We encourage you to read this policy carefully.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect different types of personal information depending on how you interact with our website and services, including but not limited to:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses, payment details.
  • Usage Data: Information on how you use our website, such as pages viewed, time spent on pages, and clicks.
  • Marketing Data: Preferences in receiving marketing communications from us.
  • Cookies and Tracking Technologies: We may use cookies to track your activity on our website and improve your experience.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To manage and fulfil your orders, including delivery and payment processing.
  • Customer Support: To respond to your inquiries, provide customer service, and address any issues you may have.
  • Marketing and Promotions: To send you promotional materials, updates on new products, special offers, and other marketing communications if you have opted-in to receive them.
  • Improve Our Website: To analyse how our website is used to improve its functionality and user experience.
  • Legal Obligations: To comply with legal requirements, including tax and accounting obligations.

How We Protect Your Information

We take your privacy seriously and implement a range of security measures to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:

  • Encryption: Sensitive information, such as payment details, is transmitted using secure socket layer (SSL) technology.
  • Access Control: Only authorized personnel have access to your personal information.
  • Data Retention: We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your personal information with trusted third-party service providers who help us operate our business, such as payment processors, shipping companies, and marketing services. These providers are obligated to protect your information and only use it for the purposes we have specified.
  • Legal Requirements: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You have the right to request the correction of any inaccurate or incomplete information we hold about you.
  • Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., if we need to retain it for legal purposes).
  • Objection: You have the right to object to how we process your personal data for certain purposes, such as direct marketing.
  • Restriction: You can request that we limit how we process your personal data in certain circumstances.
  • Portability: In certain cases, you can request that we transfer your data to another organization in a structured, commonly used format.

To exercise these rights, please contact us at [insert contact email].

Cookies and Tracking Technologies

Our website uses cookies to enhance your experience, improve performance, and offer personalized content. A cookie is a small file placed on your device when you visit our website. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your user experience.

International Transfers

If you are located outside the UK, please be aware that your personal information may be transferred to and processed in the UK. We take all necessary steps to ensure that your personal data is treated securely and in accordance with this Privacy Policy.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We recommend that you review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to periodically review this policy to stay informed about how we are protecting your personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights as described above, please contact us at:

Temple Atulya Email: namaste@templeatulya.com